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Thomas Shepherd Inn Policies

In order to help our guests get the most out of the lodging accommodations at our B&B in Shepherdstown, West Virginia, we have put in place the following policies. If you have any questions about your stay at Thomas Shepherd Inn, please don’t hesitate to contact us. We look forward to your visit!

Reservations:
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There is a $25 non-refundable deposit per room paid by credit card when the reservation is made. Rates are per night and assume two guests per room. Saturday, holiday or special events require a minimum two-day stay. Some of our rooms can accommodate a third guest for an additional $20 per night fee. The ability to have a third guest is at our discretion due to capacity restrictions by West Virginia Fire Code.

Cancellations and Changes:
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Cancellations or changes to the reservation made more than seven days before the reserved stay are charged a $25 fee. Cancellations occurring less than seven days before the reserved stay are charged for one night’s stay. No shows and early departures are charged for the entire stay booked. Reservations of three or more rooms require a 30-day notice for cancellation.

Arrivals and Departures:
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Check-in time is between 3 pm and 6 pm. Please call the inn if you expect to arrive after 6 pm, so we can make arrangements for your welcome.

Check-out time is 11 am.

Rates:
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Room rates are subject to change without notice. Corporate/per diem rates (one guest per room, breakfast billed separately). Veterans and active armed service members are offered a discounted rate. Only one discount per room per stay will be honored.

Children:
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Children over the age of 12 are welcome with adult supervision. Occupancy of any one room is limited to three of any age. We cannot accommodate guests under the age of 21 unless accompanied by a parent or guardian.

Smoking:
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Smoking and candles are not allowed inside the inn per West Virginia Fire Code. Smoking is permitted in the garden and on the upstairs back porch, which overlooks the garden. Guests who smoke in their rooms will be assessed a $250 cleaning charge.

Pets:
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We cannot accommodate pets at the inn as all of our rooms are on the second floor and do not have a separate outside entrance.

PRIVACY:
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The Thomas Shepherd Inn is dedicated to protecting your privacy and safeguarding your personally identifiable information. Our main purpose in collecting your personal information is to provide you with an efficient and streamlined reservation experience. Personally identifiable information is only obtained when making a reservation

SECURITY:
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At the Thomas Shepherd Inn, we take maintaining the security of your information seriously. When guests make a reservation, we use every precaution to safeguard it online and offline.